Dental Practice Operations Leader

RiseMe; Santa Ana (CA); On-site; USD 70,000 - 73,000; Full time

Benefits offered by this job

PTO

Health/dental/vision benefits

HSA

Telemedicine

FSA

Life insurance

Disability insurance

Employee discounts

Pet insurance

401(k) plan

Job summary

Smile Brands is seeking a Dental Office Manager to oversee day-to-day operations of a dental practice, ensuring an exceptional patient experience while supporting the clinical team. You will lead the office, coach staff, and collaborate with the dentist to meet practice goals in Santa Ana, CA.

The role involves managing scheduling, monitoring production and collections, and driving improvements in a fast-paced environment. Monday–Friday, full-time with competitive benefits.

Qualifications

• 1+ year of experience managing or leading a dental office preferred.
• Experience leading, coaching or developing a team.
• Knowledge of dental terminology and the day-to-day operations of a dental practice.
• Strong communication and interpersonal skills.
• A patient-first mindset and commitment to creating an exceptional experience.
• Ability to prioritize, problem-solve and make decisions in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Comfort working with practice performance, scheduling and financial metrics.
• A positive, collaborative leadership style.

Responsibilities

• Lead the day-to-day operations of the dental practice, ensuring the office runs efficiently and delivers an exceptional patient experience.
• Partner with the dentist and clinical team to support practice goals, patient care and overall practice growth.
• Lead, coach and develop the office team, creating a culture of collaboration, accountability and engagement.
• Oversee patient scheduling and help ensure the practice is operating at its full potential.
• Monitor practice performance, including production, collections and accounts receivable, and identify opportunities for improvement.
• Manage office expenses, supplies and operational resources.
• Support recruiting, onboarding, training and retention of team members.
• Help create a welcoming environment for patients and ensure concerns are addressed quickly and professionally.
• Ensure the practice follows company policies, regulatory requirements and applicable dental compliance standards.
• Monitor equipment and facility needs and coordinate maintenance when necessary.
• Recognize opportunities to improve the patient and team experience and turn ideas into action.

Skills

Leadership experience

Team coaching

Dental terminology knowledge

Communication skills

Patient-focused mindset

Prioritization & problem-solving

Organizational skills

Financial metrics familiarity

Collaborative leadership

Job description

Smile Brands is seeking a Dental Office Manager to oversee day-to-day operations of a dental practice, ensuring an exceptional patient experience while supporting the clinical team. You will lead the office, coach staff, and collaborate with the dentist to meet practice goals in Santa Ana, CA.

The role involves managing scheduling, monitoring production and collections, and driving improvements in a fast-paced environment. Monday–Friday, full-time with competitive benefits.