Dental Office Manager | Lead Teams & Patient Experience

Socket.dev; Houston (TX); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

Health savings account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discounts

401k

Job summary

Smile Brands is seeking a Dental Office Manager to lead day-to-day operations, support team performance, and partner with the dentist and clinical staff to create an exceptional patient experience. You will manage scheduling, performance metrics, billing and compliance while cultivating a collaborative, patient‑first culture.

Ideal candidates have 1+ year of dental office leadership experience, strong communication and organizational skills, and a proactive approach to improving practice

Qualifications

• We’re looking for a leader who is people-focused, accountable and motivated by results.
• You know how to create a great patient experience, bring a team together and keep a busy dental practice moving forward.

Responsibilities

• Lead the day-to-day operations of the dental practice, ensuring the office runs efficiently and delivers an exceptional patient experience.
• Partner with the dentist and clinical team to support practice goals, patient care and overall practice growth.
• Lead, coach and develop the office team, creating a culture of collaboration, accountability and engagement.
• Oversee patient scheduling and help ensure the practice is operating at its full potential.
• Monitor practice performance, including production, collections and accounts receivable, and identify opportunities for improvement.
• Manage office expenses, supplies and operational resources.
• Support recruiting, onboarding, training and retention of team members.
• Help create a welcoming environment for patients and ensure concerns are addressed quickly and professionally.
• Ensure the practice follows company policies, regulatory requirements and applicable dental compliance standards.
• Monitor equipment and facility needs and coordinate maintenance when necessary.
• Recognize opportunities to improve the patient and team experience and turn ideas into action.

Skills

Office management

Team leadership

Dental terminology

Communication skills

Patient-first mindset

Prioritization & problem-solving

Organizational skills

Scheduling & billing metrics

Collaborative leadership

Job description

Smile Brands is seeking a Dental Office Manager to lead day-to-day operations, support team performance, and partner with the dentist and clinical staff to create an exceptional patient experience. You will manage scheduling, performance metrics, billing and compliance while cultivating a collaborative, patient‑first culture.

Ideal candidates have 1+ year of dental office leadership experience, strong communication and organizational skills, and a proactive approach to improving practice