Dental Office Manager: Lead Team & Patient Experience

RiseMe; Largo (FL); On-site; USD 60,000 - 63,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

401k plan

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discounts

Job summary

Smile Brands is seeking a Dental Office Manager to lead daily operations, partner with the dentist and clinical team, and develop the office team to deliver an exceptional patient experience.

You’ll oversee scheduling, performance metrics, and office expenses while supporting recruiting, onboarding, and retention. A patient-first mindset and strong organizational skills are essential in a fast-paced practice.

Qualifications

• 1+ year of experience managing or leading a dental office.
• Experience leading, coaching or developing a team.
• Knowledge of dental terminology and day-to-day operations.
• Strong communication and interpersonal skills.
• Patient-first mindset and commitment to exceptional experience.
• Ability to prioritize, problem-solve and make decisions in a fast-paced environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Lead the day-to-day operations of the dental practice, ensuring the office runs efficiently and delivers an exceptional patient experience.
• Partner with the dentist and clinical team to support practice goals, patient care and overall practice growth.
• Lead, coach and develop the office team, creating a culture of collaboration, accountability and engagement.
• Oversee patient scheduling and help ensure the practice is operating at its full potential.
• Monitor practice performance, including production, collections and accounts receivable, and identify opportunities for improvement.
• Manage office expenses, supplies and operational resources.
• Support recruiting, onboarding, training and retention of team members.
• Help create a welcoming environment for patients and ensure concerns are addressed quickly and professionally.
• Ensure the practice follows company policies, regulatory requirements and applicable dental compliance standards.
• Monitor equipment and facility needs and coordinate maintenance when necessary.
• Recognize opportunities to improve the patient and team experience and turn ideas into action.

Skills

People management

Dental terminology knowledge

Team leadership

Communication skills

Job description

Smile Brands is seeking a Dental Office Manager to lead daily operations, partner with the dentist and clinical team, and develop the office team to deliver an exceptional patient experience.

You’ll oversee scheduling, performance metrics, and office expenses while supporting recruiting, onboarding, and retention. A patient-first mindset and strong organizational skills are essential in a fast-paced practice.