Dental Practice Operations Leader

US Oral Surgery Management; Albuquerque (NM); On-site; USD 60,000 - 75,000; Full time

Job summary

US Oral Surgery Management is seeking an Office Manager to lead daily operations at the Albuquerque location. You will drive financial performance, oversee staff, and ensure policy compliance while delivering high-quality patient care.

As a key member of the practice leadership, you will coordinate scheduling, credentialing, and revenue cycle activities, while fostering a positive, compliant, and efficient environment for clinicians and patients alike.

Qualifications

• Outstanding verbal and written communication and collaboration skills with Surgeons and/or Medical Doctors.
• Thinks and acts strategically while driving a high level of accountability to direct reports.
• Leads with integrity and respect while effectively managing the performance of their team.
• Manages performance for all practices assigned through influence and direct report relationships.
• Applies a growth mindset in day-to-day responsibilities.
• Demonstrates ability to deliver measurable results and sound business decisions.
• Proven ability to build a high performing team.
• Excellent patient/customer service and multi-tasking skills.
• Able to drive efficiencies and project completion.
• Experience with metrics and KPIs driving growth.

Responsibilities

• Achieves Practice financial objectives for revenue, expenses and profit performance within assigned Practice(s).
• Manages fiscal reporting procedures in compliance with company policies (Payer Relations, Credentialing, Revenue Cycle Management, AR/AP, Inventory).
• Drives patient care, practice efficiency and productivity through scheduling, outreach, and process optimization.
• Maintains communication with Surgeons on KPIs and performance metrics.
• Leads performance management for non-clinical and clinical staff, including rewards and disciplinary actions.
• Supervises all practice employees and promotes a positive work environment.
• Ensures staffing coverage and trains new/existing employees; manages timekeeping and overtime.
• Assesses talent, provides coaching and feedback to develop staff.
• Manages supplies, instruments, and equipment; ensures clinics are stocked.
• Oversees licensure and continuing education compliance for doctors and assistants.
• Leads compliance with Federal/State laws, OSHA, HIPAA, Nitrous, I-9, Harassment policies; maintains confidentiality.
• Performs other related duties as assigned.

Skills

Verbal communication

Written communication

Collaboration with Surgeons/MDs

Strategic thinking

Accountability

Growth mindset

Education

Associate degree preferred

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

PowerPoint

Job description

US Oral Surgery Management is seeking an Office Manager to lead daily operations at the Albuquerque location. You will drive financial performance, oversee staff, and ensure policy compliance while delivering high-quality patient care.

As a key member of the practice leadership, you will coordinate scheduling, credentialing, and revenue cycle activities, while fostering a positive, compliant, and efficient environment for clinicians and patients alike.