Dental Office Operations Leader

U.S. Oral Surgery Management; Encinitas (CA); On-site; USD 75,000 - 90,000; Full time

Job summary

Encinitas Oral Surgery seeks an Office Manager to lead practice operations at our Encinitas, CA location. You will drive financial performance, oversee staff, and ensure compliance with policies while delivering outstanding patient care.

The role requires strong leadership, strategic scheduling, credentialing, revenue cycle experience, and the ability to coordinate with surgeons and clinical teams to sustain growth and service quality.

Qualifications

• Outstanding verbal and written communication and collaboration with Surgeons/Medical Doctors.
• Strategic thinking with high accountability for direct reports.
• Leads with integrity and respect while managing a team.
• Manages performance for all Practice(s) assigned through influence.
• Growth mindset in day-to-day responsibilities.
• Tracks measurable results and makes sound business decisions.
• Proven ability to create a high performing team.
• Excellent patient/customer service and multitasking.
• Ability to work through projects and drive efficiencies.
• Experience with metrics and KPIs contributing to growth.

Responsibilities

• Achieves Practice financial objectives for revenue, expenses and profit.
• Ensures fiscal reporting compliance with payer relations, credentialing, revenue cycle, AR/AP, and inventory.
• Drives patient care, practice efficiency and productivity via scheduling, verification, treatment planning.
• Communicates with Surgeons on performance metrics and needs.
• Leads performance management for staff, including rewards and disciplinary procedures.
• Supervises non-clinical and clinical employees, promoting a positive morale.
• Staffing strategy and labor management aligning with surgeon schedules.
• Ensures staffing coverage and trains employees in processes and policies.
• Assesses talent and provides coaching and feedback.
• Manages supplies and ensures treatment rooms are stocked.
• Maintains licensure requirements and continuing education hours.
• Liaises on compliance with Federal/State law, OSHA, HIPAA, I-9, Anti-Harassment; maintains confidentiality.
• Performs other related duties as assigned.

Skills

Verbal communication

Written communication

Strategic thinking

Accountability

Integrity and respect

Team leadership

Performance management

Growth mindset

Decision making

Attention to detail

Outlook

PowerPoint

Excel

Word

Patient service

Multitasking

Education

Associate degree

Healthcare leadership experience

Tools

Microsoft Outlook

PowerPoint

Excel

Word

Job description

Encinitas Oral Surgery seeks an Office Manager to lead practice operations at our Encinitas, CA location. You will drive financial performance, oversee staff, and ensure compliance with policies while delivering outstanding patient care.

The role requires strong leadership, strategic scheduling, credentialing, revenue cycle experience, and the ability to coordinate with surgeons and clinical teams to sustain growth and service quality.