Dental Practice Office Manager

Imagen Dental Partners; Cumming (GA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Dental Practice Office Manager to lead operations and drive growth at a thriving dental practice. This role involves strategic leadership, enhancing patient experiences, and optimizing financial performance. The ideal candidate will possess a blend of analytical skills and a collaborative spirit, fostering a culture of continuous improvement. With opportunities for professional development and a commitment to investing in your future, this position offers a chance to make a significant impact in patient care and practice success. Join a team that values innovation and teamwork in a supportive environment.

Benefits

Health and vision coverage

PTO and holiday pay

Bonus opportunities

401k retirement plan with match

Professional development opportunities

Qualifications

• Bachelor's degree preferred in Business Administration or Healthcare Management.
• Proven experience as a Dental Office Manager with a growth track record.

Responsibilities

• Collaborate with the owner to implement growth strategies.
• Enhance patient experience and drive loyalty through innovative initiatives.
• Oversee office financials and ensure compliance with regulations.

Skills

Leadership

Analytical Skills

Communication

Team Collaboration

Innovation

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Healthcare Management

Job description

General Overview

We are looking for a Dental Practice Office Manager at Pleasant Dentistry in Cumming, GA. As a growth-orientated Dental Office Manager, you will be at the forefront of our mission to elevate patient care, streamline operations, and drive the success of the dental practice. The Office Manager role presents an exciting opportunity for a dynamic and ambitious individual to not only manage daily operations but also to contribute to the strategic growth and development of the practice.

What sets us apart?

Invest in yourself: Health and vision coverage options, PTO and holiday pay, and bonus opportunities in addition to a competitive base salary based on experience.
Retirement Plan: We invest in your future with a 401k and match after you are vested.
Professional Growth: We champion professional development. You’ll have opportunities to learn, grow, and interact with other Office Managers.

Your role:

Strategic leadership and Team Empowerment:
• Collaborate with the owner doctor and regional support to develop and implement growth strategies for the dental practice.
• Execute on opportunities to expand services, enhance patient outreach, and increase revenue streams.
• Facilitate meetings that inspire and empower the practice team to embrace a growth mindset, fostering a culture of continuous improvement.
• Encourage professional development opportunities for staff, aligning with both individual and practice goals.

Financial Partnership:
• Execute strategies to optimize revenue, improve billing processes, and explore new collections opportunities without impacting the clinical culture.
• Collaborate with the finance team to understand financial results and opportunities for sustainable growth.

Patient Experience Enhancement:
• Innovate and implement initiatives to elevate the patient experience, driving patient loyalty and positive word-of-mouth referrals.
• Analyze patient feedback and market trends to identify areas for improvement and growth.

Responsibilities

• Identify training and coaching opportunities
• Develop a strong financial obligation throughout the team
• Provide operational support to the team and vendors
• Oversee office financials and OSHA/HIPPA regulations
• Design and implement market strategies to increase office visibility in the community
• Create an open-door culture with the team.
• Serve as a point of escalation for both patient and team relations
• Mentor and coach team members to create an environment of growth
• Maintain a safe and secure environment for patients and team

Qualifications

What are the must have’s to join the team?
• Bachelor’s degree in Business Administration, Healthcare Management, or related field (preferred).
• Proven experience as a Dental Office Manager or a similar role with a demonstrated track record of driving growth.
• Entrepreneurial mindset with a focus on innovation and continuous improvement.
• Excellent analytical skills and the ability to leverage data for strategic decision-making.
• Proficiency in providing effective leadership by inspiring and motivating teams.
• Excellent verbal and written communication abilities to be able to foster clear and concise information exchange with all staff.
• Proven track record of promoting seamless collaboration and teamwork amongst multiple stakeholders.