Dental Practice Manager: Lead, Optimize, Wow Patients

Socket.dev; Spokane (WA); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) 5% match

Paid time off (PTO)

Tuition reimbursement

Flexible spending accounts

Employee assistance program

Job summary

Willamette Dental is seeking a Practice Manager to lead a Spokane dental office. You will drive patient care excellence and fiscal performance, managing staff, marketing, facilities, and compliance in alignment with corporate policies.

The role emphasizes leadership, staff engagement, budgeting, and ensuring HIPAA and OSHA/WISHA standards are met, with a focus on creating a seamless, “wow” patient experience.

Qualifications

• Bachelor’s degree highly preferred but not required; minimum of two years’ experience in management role, preferably in healthcare.
• Master’s degree in business or healthcare administration is desirable.

Responsibilities

• Take ownership of office staff including customer loyalty, employee engagement, financials, marketing, staffing, facilities, patient count, office efficiencies and compliance.
• Monitor key performance areas (budget, staffing, schedules, collections, doctor productivity) and adjust as needed.
• Ensure policies/procedures are followed and values are upheld throughout the office.
• Provide exemplary patient experiences and ensure access standards are met.
• Forecast staffing needs and coach staff to meet goals.

Skills

Leadership

Management

Customer service

Budgeting

Staffing

Compliance

OSHA/WISHA

HIPAA

Education

Bachelor's degree

Master's degree in business or healthcare administration

Job description

Willamette Dental is seeking a Practice Manager to lead a Spokane dental office. You will drive patient care excellence and fiscal performance, managing staff, marketing, facilities, and compliance in alignment with corporate policies.

The role emphasizes leadership, staff engagement, budgeting, and ensuring HIPAA and OSHA/WISHA standards are met, with a focus on creating a seamless, “wow” patient experience.