Dental Practice Manager — Lead Operations & Patient Care

Reafield Dental; Waxhaw (NC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Benefits

PTO

Holidays

Insurance

401(k) with match

Equal opportunity employer

Job summary

Reafield Dental in Waxhaw, NC is seeking an experienced office manager to lead daily operations and ensure five-star patient care while maintaining in-network pricing.

You will supervise front desk, dental team, coordinate schedules, manage budgets, and uphold HIPAA standards. Strong leadership and communication are essential; proficiency in Microsoft Office and billing systems is required. Competitive pay and benefits offered.

Qualifications

• Ability to work independently with limited supervision.
• Strong organizational and prioritization skills.
• Excellent written and verbal communication skills.
• Adherence to HIPAA and patient confidentiality standards.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• General knowledge of front and back office dental procedures and clinical policies.
• Ability to manage multiple tasks effectively.
• Professional communication with patients, team members, management, dentists, and visitors.

Responsibilities

• Direct and oversee all daily practice operations.
• Supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency.
• Establish, implement, and monitor office policies and procedures.
• Evaluate staff performance and work quality on a regular basis.
• Review of operational and financial reports.
• Prepare, manage, and monitor practice budgets.
• Oversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordination.
• Maintain general ledger, billing systems, and cash controls.
• Develop staff schedules to ensure optimal productivity.
• Respond to clinical and operational issues in a timely and professional manner.
• Hire, train, and supervise new office employees.
• Provide strong individual and team leadership to ensure exceptional patient service.

Skills

Independence

Organizational skills

Communication skills

Microsoft Office

HIPAA compliance

Multitasking

Team leadership

Problem solving

Tools

Microsoft Office

Billing systems

Scheduling software

Job description

Reafield Dental in Waxhaw, NC is seeking an experienced office manager to lead daily operations and ensure five-star patient care while maintaining in-network pricing.

You will supervise front desk, dental team, coordinate schedules, manage budgets, and uphold HIPAA standards. Strong leadership and communication are essential; proficiency in Microsoft Office and billing systems is required. Competitive pay and benefits offered.