Practice Operations Leader - WOW Patient Experience

University Dental Associates Inc; North Carolina; On-site; USD 55,000 - 90,000; Full time

Job summary

University Dental Associates is seeking a Practice Manager to lead a patient-focused dental office in North Carolina. You will mentor a dedicated team, uphold service standards, and balance daily operations with a people-first approach.

The role emphasizes financial acumen, including budgeting, expense controls, and reviewing P&L, while driving patient growth through exceptional care and smooth office workflows.

Qualifications

• Completion of a college degree.
• Minimum of two years’ management experience.
• Proficiency with computer software.
• Ability to review and understand P&L statements.
• Knowledge of expense control, revenue growth, and business needs.
• Excellent customer/patient service skills.
• Strong organizational habits.

Responsibilities

• Lead a team to achieve the highest patient care standards.
• Balance strong responsibility with relationship building.
• Monitor office efficiency and financial performance.
• Drive patient growth through excellent service and care.
• Ensure daily operations support a WOW patient experience.

Skills

Management

Customer service

P&L analysis

Budgeting

Team leadership

Office software

Education

College degree

Tools

Microsoft Office

Job description

University Dental Associates is seeking a Practice Manager to lead a patient-focused dental office in North Carolina. You will mentor a dedicated team, uphold service standards, and balance daily operations with a people-first approach.

The role emphasizes financial acumen, including budgeting, expense controls, and reviewing P&L, while driving patient growth through exceptional care and smooth office workflows.