Dental Practice Lead: Front Office & Operations Leader

Bright Direction Dental LLC.; Traverse City (MI); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Holiday pay

Job summary

Garfield Dental Group in Traverse City, MI, seeks an enthusiastic full-time Practice Lead to oversee day-to-day operations, front desk coordination, and financial health of the practice. This hands-on leadership role guides staff, supports clinicians, ensures accurate scheduling, patient experience, and teamwork, while monitoring production, collections, and performance metrics.

Ideal candidates are organized, communicative, professional, and capable of driving a positive, efficient work

Qualifications

• Proven experience in a front desk or administrative role, preferably in a dental office.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Knowledge of dental terminology, procedures, and insurance processes.
• Proficient in using dental office software and general office applications.
• High school diploma or equivalent.

Responsibilities

• Lead day-to-day practice operations and performance.
• Maintain visibility into staff roles and task completion.
• Manage daily huddles, schedules, metrics, and priorities.
• Schedule and lead monthly staff meetings with Area Manager.
• Work with Area Manager on staffing and performance reviews.
• Monitor production, collections, and accounts receivable.
• Oversee front desk duties and patient coordination.
• Ensure end-of-day financial reconciliation and deposits.

Job description

Garfield Dental Group in Traverse City, MI, seeks an enthusiastic full-time Practice Lead to oversee day-to-day operations, front desk coordination, and financial health of the practice. This hands-on leadership role guides staff, supports clinicians, ensures accurate scheduling, patient experience, and teamwork, while monitoring production, collections, and performance metrics.

Ideal candidates are organized, communicative, professional, and capable of driving a positive, efficient work