Dental Practice Lead: Ops & Team Champion

Bright Direction Dental LLC; Traverse City (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

401(k) with company match

Job summary

Garfield Dental Group in Traverse City, MI seeks a full-time Practice Lead to oversee day-to-day operations, front-office leadership, and coordination with the clinical team. The role focuses on patient experience, staff accountability, and financial health of the practice.

The ideal candidate is professional, organized, and an excellent communicator, leading front desk staff and collaborating with clinical colleagues to maintain an efficient and positive work environment.

Qualifications

• Proven experience in a front desk or administrative role in a dental office.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Knowledge of dental terminology, procedures, and insurance processes.
• Proficient in using dental office software and general office applications.

Responsibilities

• Lead day-to-day operations of the dental practice and ensure front office coordination.
• Monitor production and collection metrics and support staff and providers.
• Conduct staff meetings and performance reviews with Area Manager.
• Greet patients, manage appointments, and handle payments and chart accuracy.
• Ensure end-of-day financial reconciliation and smooth office workflow.

Skills

Front desk experience

Organizational skills

Communication skills

Dental terminology

Dental software

Education

High school diploma or equivalent

Tools

Dental office software

Job description

Garfield Dental Group in Traverse City, MI seeks a full-time Practice Lead to oversee day-to-day operations, front-office leadership, and coordination with the clinical team. The role focuses on patient experience, staff accountability, and financial health of the practice.

The ideal candidate is professional, organized, and an excellent communicator, leading front desk staff and collaborating with clinical colleagues to maintain an efficient and positive work environment.