Dental Patient Services Manager — 401(k) Match & Benefits

Family Healthcare Center; Fargo (ND); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer match

Paid time off

HSA contributions

Employee discounts

Job summary

Family HealthCare is seeking a Dental Patient Services Manager to lead the Patient Services team and ensure an exceptional patient experience. You will oversee daily operations, coach staff, and coordinate with dental leadership to improve workflows and service delivery.

The ideal candidate will exhibit strong communication, adaptability, and a commitment to a positive, team‑oriented work environment while ensuring quality patient care.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Previous management experience in a healthcare setting is preferred.
• Knowledge of dental workflows and patient services is a plus.
• Strong communication, interpersonal, and organizational skills.

Responsibilities

• Provide leadership and supervision for the Dental Patient Services team.
• Oversee daily operations to ensure a smooth patient experience.
• Coach, develop, and onboard staff; support training and workflow improvements.
• Collaborate with dental leadership to address service needs and maintain professionalism.

Skills

Leadership

Staff coaching

Communication

Customer service

Healthcare knowledge

Education

High school diploma

College degree preferred

Tools

EHR systems

Job description

Family HealthCare is seeking a Dental Patient Services Manager to lead the Patient Services team and ensure an exceptional patient experience. You will oversee daily operations, coach staff, and coordinate with dental leadership to improve workflows and service delivery.

The ideal candidate will exhibit strong communication, adaptability, and a commitment to a positive, team‑oriented work environment while ensuring quality patient care.