Dental Patient Financing Specialist

PDS Health; Sugar Land (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K

Paid time off

Tuition Reimbursement

Paid time to volunteer in your local

Job summary

PDS Health in Sugar Land, TX is seeking a Healthcare Coordinator to partner with dentists, educate patients on treatment options, and secure timely commitments. You will guide patients through financial options, address objections, and help keep the schedule productive while delivering a Perfect Patient Experience.

The role requires a High School diploma, travel between offices, and strong communication and organizational skills; experience in dentistry or insurance is preferred.

Qualifications

• High School Diploma or GED required.
• Travel may be required between offices.
• Preferred: coursework or on-the-job training in dentistry, insurance, or business.

Responsibilities

• Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
• Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
• Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
• Executes the HC Handoff in partnership with each clinician on every exam patient
• Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
• Professionally overcome common patient objections to starting treatment
• Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
• Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
• Active participant in daily morning huddles, monthly team meetings and any other meetings as required
• Thorough understanding of business imperatives and how the role directly impacts metrics and results
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
• Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
• Other duties and responsibilities as assigned

Skills

Office practices

Insurance knowledge

Results oriented

Patient advocacy

Process focus

Financial acumen

Interpersonal communication

Multi-tasking

Team collaboration

Detail oriented

Ethical conduct

Education

High School Diploma or GED

Job description

PDS Health in Sugar Land, TX is seeking a Healthcare Coordinator to partner with dentists, educate patients on treatment options, and secure timely commitments. You will guide patients through financial options, address objections, and help keep the schedule productive while delivering a Perfect Patient Experience.

The role requires a High School diploma, travel between offices, and strong communication and organizational skills; experience in dentistry or insurance is preferred.