Dental Patient Experience Lead

Socket.dev; Statesville (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Legacy Oral and Facial Surgery in Statesville, NC is seeking a patient care coordinator to welcome patients, answer calls, schedule appointments and maintain records.

You will review treatment plans and insurance, determine co-pays, collect payments, and help coordinate doctor and hygiene schedules to ensure smooth daily operations. Strong communication and organization are essential.

A background check, dental insurance knowledge, and proficiency with OMSVision and Office365 are preferred.

Qualifications

• High School Diploma or equivalent.
• Experience in dental or oral surgery environment preferred.
• Knowledge of insurance processes and patient billing.

Responsibilities

• Greet and assist patients at the front desk in a courteous, professional manner.
• Schedule appointments and manage daily calendar for doctors and hygienists.
• Review treatment plans, insurance coverage, and patient balances with clear explanations.

Skills

Background check

Communication skills

Team player

Organized

Detail-oriented

Flexible

Fast-paced environment

Punctual

Dental/OMS experience

Education

High School Diploma

Tools

Microsoft Office

Teams

Office365

Job description

Legacy Oral and Facial Surgery in Statesville, NC is seeking a patient care coordinator to welcome patients, answer calls, schedule appointments and maintain records.

You will review treatment plans and insurance, determine co-pays, collect payments, and help coordinate doctor and hygiene schedules to ensure smooth daily operations. Strong communication and organization are essential.

A background check, dental insurance knowledge, and proficiency with OMSVision and Office365 are preferred.