Dental Patient Experience Coordinator

Specialty1 Partners; Town of West Seneca (NY); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Medical & Dental Insurance

Vision Coverage

Life Insurance

Disability Insurance

Pet Insurance

401(k) Plan

Identity Theft Protection

Legal Services

Hospital/Accident Coverage

Paid Time Off

Job summary

Precision Endodontics - West Seneca is seeking a Patient Care Coordinator to join our busy specialty practice. You will handle front desk duties and daily administrative tasks to ensure a smooth patient experience.

Ideal candidates have 1–2 years front desk experience, strong communication, organization, and a positive, patient-focused attitude. This is a Monday–Friday on-site role with pay transparency and comprehensive benefits.

Qualifications

• 1-2 years of proven experience as front desk representative, agent or relevant position.
• Familiarity with office machines (e.g fax, printer etc.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• A high school diploma
• Desires to help your patients

Responsibilities

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Check, sort and forward emails
• Keep updates records and files
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
• Able to work Monday - Friday from 7:30am-4:40pm or 8:00am-5:00pm
• As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed

Skills

Front desk experience

Strong communication skills

Organizational skills

Multi-tasking

Problem solving

High school diploma

Patient service mindset

Familiarity with office equipment

Education

High school diploma

Tools

Fax

Printer

Job description

Precision Endodontics - West Seneca is seeking a Patient Care Coordinator to join our busy specialty practice. You will handle front desk duties and daily administrative tasks to ensure a smooth patient experience.

Ideal candidates have 1–2 years front desk experience, strong communication, organization, and a positive, patient-focused attitude. This is a Monday–Friday on-site role with pay transparency and comprehensive benefits.