Dental Patient Experience Coordinator

Advantage Dental+; Roseburg (OR); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off and 9 Paid Holidays

401k with a company match

Uniforms/Scrubs Provided

Quarterly Bonus Opportunities

Medical, Dental, and Vision Insurance

Company-Paid Life, Short-Term and Long

Term Disability Insurance

Health Reimbursement and Flexible Sp.

Job summary

Advantage Dental+ in Roseburg, OR is hiring a Patient Coordinator to welcome patients, verify insurance, and maintain an organized daily schedule, all within a patient-first culture.

You will collect information, explain benefits, assist with financial arrangements, and handle payments, while ensuring accurate administrative tasks and delivering compassionate patient education.

Join a supportive team with growth opportunities and a comprehensive benefits package.

Qualifications

• High school diploma required; degree or additional education in a business or healthcare discipline preferred.
• Minimum of two years' experience in dental, medical, healthcare, or customer service environment.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent communication skills with both the team and patients.
• Proficient with Microsoft Office; experience with dental software preferred.
• Current CPR certification or ability to obtain within 30 days.

Responsibilities

• Greet patients and their families, making them feel welcome in the practice.
• Gather patient information, create files, and verify insurance eligibility.
• Maintain a productive schedule for the day and schedule future appointments.
• Confirm patient appointments and update the schedule as needed.
• Answer patient questions about insurance and financial arrangements.
• Collect and post payments from patients and insurance companies.
• Complete all administrative tasks accurately and timely.

Skills

Communication

Customer service

Team collaboration

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Dental software

Job description

Advantage Dental+ in Roseburg, OR is hiring a Patient Coordinator to welcome patients, verify insurance, and maintain an organized daily schedule, all within a patient-first culture.

You will collect information, explain benefits, assist with financial arrangements, and handle payments, while ensuring accurate administrative tasks and delivering compassionate patient education.

Join a supportive team with growth opportunities and a comprehensive benefits package.