Dental Patient Experience Coordinator

Altura Periodontics & Dental Implants; Denver (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

401(k) matching

Free food & snacks

Training & development

Vision insurance

Job summary

Altura Periodontics & Dental Implants is seeking a warm, organized Patient Coordinator to welcome patients from the first phone call to the final appointment. In a fast-paced dental setting, you will ensure a smooth front desk experience, coordinate scheduling, verify insurance, and support patients with financial arrangements.

A positive, professional demeanor and strong communication skills are essential to deliver exceptional patient care.

Qualifications

• 1+ years of experience in a dental front office setting preferred.
• Familiarity with dental insurance verification.
• Proficiency in dental practice management software (Dentrix).

Responsibilities

• Greet and check in patients, providing a welcoming front-office experience.
• Schedule and manage patient appointments and the practice calendar.
• Verify dental benefits and assist patients with coverage questions.
• Handle patient payments and co-pays, and arrange financial plans as needed.
• Maintain accurate patient records in the practice management system.
• Coordinate communication between patients, clinical staff, and referring offices.
• Follow up with patients about treatment planning and reminders.

Skills

Customer service

Communication

Organizational skills

Multitasking

Patient-focused

Tools

Dentrix

Job description

Altura Periodontics & Dental Implants is seeking a warm, organized Patient Coordinator to welcome patients from the first phone call to the final appointment. In a fast-paced dental setting, you will ensure a smooth front desk experience, coordinate scheduling, verify insurance, and support patients with financial arrangements.

A positive, professional demeanor and strong communication skills are essential to deliver exceptional patient care.