Dental Patient Coordinator

WHITE PEARL DENTISTRY; Michigan; On-site; USD 21,000 - 30,000; Part time

Job summary

WHITE PEARL DENTISTRY is seeking a part-time, friendly dental receptionist to join our state-of-the-art office in Ann Arbor, MI. The ideal candidate has at least 1 year of front office experience in dental or medical settings and is detail oriented, organized, and a team player with a warm, calm demeanor.

Responsibilities include greeting patients, updating contacts and insurance, answering phones, scheduling appointments, handling correspondence and payments, and maintaining a clean front

Qualifications

• 1 year of front office (dental/medical) experience required.
• Dentrix experience is a plus.
• Exceptional customer service and phone skills.
• Professional yet warm and friendly with patients.
• Strong verbal and written communication skills.
• Ability to multi-task, time-manage, and problem solve.
• Proficient with computer software such as Microsoft and Google apps.
• Willingness to help team members as needed.

Responsibilities

• Greeting and checking in patients.
• Updating contact and insurance information as needed.
• Answering phones.
• Scheduling appointments, including follow-ups.
• Checking office mail, email, texts, and voicemail.
• Collecting patient payments.
• Keeping front office and waiting area clean and orderly.
• Following HIPAA guidelines to ensure patient confidentiality.

Skills

Dental front desk

Dentrix

Customer service

Communication skills

Multi-tasking

Microsoft Office

Team player

Tools

Dentrix Software

Job description

Job Description

Job Description

We are looking for a part time professional, reliable, and friendly dental receptionist to join our great team in our state-of-the-art office! 1 year of previous dental or medical front office experience required. Ideal candidate will be detail oriented, organized, and a team-player, along with having a warm and calm demeanor. Communication, time management and multi-tasking skills a must. Strong emphasis on customer service. We are looking for a part time team member three to four days per week.

Office Hours:

Monday & Wednesday- 9 am to 6 pm
Tuesday & Thursday- 8 am to 5 pm

Office highlights:

General dentistry, cosmetic dentistry, and Invisalign.
Dentrix software. Digital x-rays, digital scanners, dental lasers.
Supportive team, family-like environment, friendly established patients.

Job expectations:

• greeting and checking in patients
• updating contact and insurance information as needed
• answering phones
• scheduling appointments, including making follow-up appointments
• checking office mail, email, texts, and voicemail
• collecting patient payments
• keeping front office & waiting room areas clean and orderly
• following HIPAA guidelines to ensure patient confidentiality

Experience and requirements:

• previous front office (dental/medical) 1 year
• experience with Dentrix a plus
• exceptional customer service and phone skills
• ability to be professional but also warm and friendly with patients
• strong verbal and written communication skills
• ability to multi-task, time-manage, and problem solve
• proficient with computer software- Microsoft, Google, Gmail, etc
• willingness to help team members as needed

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Ability to Commute:

• Ann Arbor, MI 48103 (Required)

Ability to Relocate:

• Ann Arbor, MI 48103: Relocate before starting work (Required)

Work Location: In person