Dental Patient Concierge & Scheduling Specialist

Bedi Dental Group; Worcester (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Paid time off and Holidays

Job summary

Bedi Dental Group in Worcester, MA is seeking a highly-organized Patient Care Coordinator to join our established practice. You will greet patients, manage front desk duties, schedule appointments, verify insurance options, and discuss treatment plans with patients.

The ideal candidate has dental office experience, excellent communication skills, and the ability to multitask in a fast-paced environment. We offer a supportive team, competitive hourly pay, and comprehensive benefits.

Qualifications

• Previous experience working in a dental office setting is preferred for eligibility.
• High school diploma or equivalent; some college preferred.
• Working knowledge of computers for word processing and records management; dental software experience is beneficial.
• Eaglesoft and/or Dentrix knowledge is a plus!

Responsibilities

• Acting as the front-of-house concierge for the patients; greeting and attending to patient concerns while leading with empathy.
• Excellent phone skills, ability to handle multiple calls at once while managing front desk duties.
• Booking and managing a live document schedule to maximize daily appointments and office productivity.
• Verifying patient insurance options and converge.
• Consulting with patients on treatment plans and collecting co-payments.
• Reliability and accountability for personal schedule and time management.
• Maintaining a friendly and professional demeanor at the front desk.
• Ability to work independently.

Skills

Communication

Multitasking

Front desk experience

Education

High school diploma

Some college

Tools

Eaglesoft

Dentrix

Job description

Bedi Dental Group in Worcester, MA is seeking a highly-organized Patient Care Coordinator to join our established practice. You will greet patients, manage front desk duties, schedule appointments, verify insurance options, and discuss treatment plans with patients.

The ideal candidate has dental office experience, excellent communication skills, and the ability to multitask in a fast-paced environment. We offer a supportive team, competitive hourly pay, and comprehensive benefits.