Dental Patient Concierge & Scheduling Specialist

Benevis; Louisville (KY); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Quarterly bonuses

Comprehensive Benefits Package

Job summary

Benevis is seeking a Patient Coordinator to support front desk operations at our Louisville dental offices. You will greet patients, verify insurance, and manage check-in/check-out while coordinating with clinicians to keep schedules moving and patients informed.

The role emphasizes compassionate customer service, accuracy in eligibility verification, and helping families access timely dental care. Previous office experience and a high school diploma are preferred; training is provided.

Qualifications

• High school diploma or GED required.
• Experience in a dental office is preferred.
• Experience with children’s dentistry is a plus.

Responsibilities

• Check-in and check-out patient service with courtesy and professionalism.
• Verify patient insurance eligibility and service limits.
• Greet parents and patients and keep waiting area tidy and informed.
• Coordinate with clinical team to offer same-day care when available.
• Help meet office financial targets by keeping hygiene and operative schedules full.
• Answer calls and direct to the appropriate staff.

Skills

Customer service

Office software

Phone etiquette

Insurance verification

Scheduling

Education

High school diploma or GED

Tools

Boomerang

Job description

Benevis is seeking a Patient Coordinator to support front desk operations at our Louisville dental offices. You will greet patients, verify insurance, and manage check-in/check-out while coordinating with clinicians to keep schedules moving and patients informed.

The role emphasizes compassionate customer service, accuracy in eligibility verification, and helping families access timely dental care. Previous office experience and a high school diploma are preferred; training is provided.