Dental Patient Experience Coordinator

Benevis; Springfield (MA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Quarterly bonuses

Comprehensive Benefits Package

Job summary

Benevis is seeking a Patient Coordinator to join our team in a fast-paced dental office. You will manage front desk operations, greet families, verify insurance, and help keep appointment flow smooth.

This role supports clinicians by coordinating same-day care, maintaining accurate patient records, and helping reach hygiene and treatment targets. A high school diploma and office experience in a dental setting are preferred.

Qualifications

• Experience in a dental or medical front desk preferred.
• Ability to verify patient insurance and manage scheduling.
• Comfort working with children and families.

Responsibilities

• Check-in and check-out patient flow with courtesy.
• Verify patient insurance eligibility and service limits.
• Greet patients and manage front desk communications.
• Maintain waiting area and patient files.
• Coordinate with clinical team for same-day care.
• Meet hygiene and operative scheduling targets.
• Answer calls and direct to appropriate staff.

Skills

Customer service

Multitasking

Communication

Education

High school diploma or GED

Job description

Benevis is seeking a Patient Coordinator to join our team in a fast-paced dental office. You will manage front desk operations, greet families, verify insurance, and help keep appointment flow smooth.

This role supports clinicians by coordinating same-day care, maintaining accurate patient records, and helping reach hygiene and treatment targets. A high school diploma and office experience in a dental setting are preferred.