Dental Patient Experience Lead

Benevis; Elkhart (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonuses

Benefits package

Job summary

Benevis is hiring a Patient Coordinator in Elkhart, Indiana. You will welcome patients, verify insurance and eligibility, schedule appointments, and coordinate with clinicians to ensure smooth patient flow and timely care for children and families.

Role emphasizes delivering friendly service, maintaining accurate records, and supporting the office in achieving financial and care targets while upholding compliance and professional standards.

Qualifications

• Demonstrated customer service abilities in a medical or dental setting.
• Experience with front-desk operations and patient interactions preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Check-in and check-out patients with courtesy and accuracy.
• Verify patient insurance eligibility and service limits prior to appointments.
• Greet parents and patients and keep waiting area orderly and informed.
• Maintain accurate patient records and Boomerang file updates.
• Coordinate with Clinical Team Leader and doctors to optimize same-day care.
• Support office targets by keeping hygiene and operative schedules full.

Skills

Customer service

Office coordination

Education

High school diploma or GED

Job description

Benevis is hiring a Patient Coordinator in Elkhart, Indiana. You will welcome patients, verify insurance and eligibility, schedule appointments, and coordinate with clinicians to ensure smooth patient flow and timely care for children and families.

Role emphasizes delivering friendly service, maintaining accurate records, and supporting the office in achieving financial and care targets while upholding compliance and professional standards.