Dental Office Patient Concierge & Care Advocate

Benevis; New Britain (CT); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Quarterly bonuses based on Office perf

Comprehensive Benefits Package:Medical

Job summary

Benevis, a nationwide dental services company, seeks a Patient Coordinator to deliver first-class patient service at check-in/out and manage insurance verification. This role supports timely appointments, maintains a welcoming front desk, and collaborates with clinical staff to ensure smooth patient flow and adherence to policies.

Ideal candidates have a high school diploma or GED, office experience in medical/dental settings, and comfort working with families and children in a fast-paced

Qualifications

• Graduation from a senior high school or GED equivalent.
• Office experience in a dentist's or physician's office preferred.
• Experience with children's dentistry preferred.

Responsibilities

• Provide quality customer service to patients and parents at check-in and check-out.
• Verify patient insurance eligibility and service limits prior to appointment.
• Greet parents and patients as they enter or leave the office.
• Keep the waiting area and front desk area clean and organized.
• Coordinate with clinical team to enable same-day care when possible.
• Assist in meeting office financial targets by ensuring schedules are full.
• Schedule follow-up appointments and recalls for patients.
• Answer calls and direct callers to the proper person.

Skills

Customer service

Multi-tasking

Office software

Education

High school diploma or GED

Tools

Boomerang software

Job description

Benevis, a nationwide dental services company, seeks a Patient Coordinator to deliver first-class patient service at check-in/out and manage insurance verification. This role supports timely appointments, maintains a welcoming front desk, and collaborates with clinical staff to ensure smooth patient flow and adherence to policies.

Ideal candidates have a high school diploma or GED, office experience in medical/dental settings, and comfort working with families and children in a fast-paced