Dental Front Desk Specialist – Patient Care & Scheduling

University of Louisville; Louisville (KY); Presencial; USD 22 000 - 33 000; Tempo integral

Resumo da oferta

The University of Louisville School of Dentistry in Paducah, KY is seeking a Dental Receptionist to join our front office team in a non-campus location. This role handles patient check-in, insurance verification, payments, scheduling, and HIPAA compliance.

As the first point of contact, you will ensure accurate patient information, manage a multi-line phone system, and coordinate with clinicians to deliver patient-centered care while maintaining a friendly, efficient front desk environment.

Qualificações

• High school diploma or equivalent with 1+ year of related experience, or an equivalent combination of education, training and work experience.

Responsabilidades

• Works with faculty, peers, and supervisors to deliver customer service oriented and patient centered care
• As the first point of contact with the patient, checks patients in daily, confirming their contact information, current insurance, and consent forms, and registering new patients when needed
• Verifies insurance and details benefit coverage for patients when appropriate
• Conducts financial transactions, accepts and posts payments, issues receipts, and balances cash drawer at end of day
• Creates, reviews, and manages payment plans with patients
• Answers the phone in a timely and professional manner, managing a multi-line system
• Schedules patient appointments as necessary
• Maintains HIPAA, OSHA and Infection Control compliance at all times
• Other duties as assigned

Descrição da oferta de emprego

The University of Louisville School of Dentistry in Paducah, KY is seeking a Dental Receptionist to join our front office team in a non-campus location. This role handles patient check-in, insurance verification, payments, scheduling, and HIPAA compliance.

As the first point of contact, you will ensure accurate patient information, manage a multi-line phone system, and coordinate with clinicians to deliver patient-centered care while maintaining a friendly, efficient front desk environment.