Dental Patient Care Receptionist

AZ Max; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

AZ Max is seeking a Patient Care Specialist to provide exceptional care in a dental environment. The role involves greeting patients, managing appointments, and ensuring a positive experience. Ideal candidates will possess strong communication skills and a commitment to patient care. Join a dedicated team that values compassion and professionalism.

Benefits

401k match for full-time employees

Employee appreciation activities

Dental, Health, Vision, and Life Insurance

Qualifications

• Excellent written and verbal communication skills.
• Ability to work with interruptions and manage multiple priorities.
• Proficient in typing and able to retain information quickly.

Responsibilities

• Greet patients and check them in, confirming appointment details.
• Create patient profiles and verify documentation.
• Answer phone calls and confirm appointments.

Skills

Communication

Multitasking

Attention to Detail

Customer Service

Job description

At AZ Max, we strive to deliver the best experience possible for our patients. We dedicate ourselves to the utmost care of each individual and our mission is to provide compassionate and attentive patient care.

We are in search of a Patient Care Specialist to join our clinical team. Your positive outlook and love of customer service will be essential. A great attitude, attention to detail, and a strong work ethic are imperative. If you are caring, dependable, and enjoy working in a patient-focused dental environment, please apply!

Responsibilities include :

• Greet all patients and their escorts / family members when they arrive
• Check patients in; confirming treatment / appointment type; notify back office when the patient has arrived
• Create patient profiles for new patients; verify all documentation and collect payments
• Answer phone calls from patients and referring doctors; confirming appointments and answering questions

Qualifications :

• Willing to travel for training
• Professional and positive attitude and desire to grow
• Excellent written and verbal communication skills
• Ability to work with interruptions and manage multiple priorities
• Must be proficient in typing
• Able to retain information in a quick paced office
• Myst be able to multitask
• Ability to verify insurance eligibility
• Knowledge of dental coverages
• Able to present treatment plan to patients
• Follow up with pending treatment
• Have excellent presentation skills
• Must be well-dressed and polished

Benefits :

• We have a company 401k and match for ALL our full-time employees
• Employee appreciation activities
• Dental, Health, Vision, and Life Insurance