Patient Care Coordinator - Dental Office

Sonrava Health; Centennial (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health is seeking a Patient Care Coordinator to welcome patients, guide them through the visit, and coordinate treatment services in a busy dental office. The PCC will explain treatment options, insurance coverage, and payment plans while fostering strong patient relations.

The role requires excellent communication, a service-oriented mindset, and the ability to support sales in a healthcare environment. Travel for training may be required.

Qualifications

• Minimum of high school diploma or equivalent required.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills to interact with patients, office staff, and third party stakeholders.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationships.

Skills

Customer Service

Sales

Communication Skills

Office Reception

Education

High School Diploma or equivalent

Tools

Denticon

Dentrix

Job description

Sonrava Health is seeking a Patient Care Coordinator to welcome patients, guide them through the visit, and coordinate treatment services in a busy dental office. The PCC will explain treatment options, insurance coverage, and payment plans while fostering strong patient relations.

The role requires excellent communication, a service-oriented mindset, and the ability to support sales in a healthcare environment. Travel for training may be required.