Dental Patient Care Coordinator Must Speak Spanish have Experience

Mynt Dental; Mount Pleasant (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in dental care is seeking a motivated Patient Care Coordinator to enhance the patient experience. This role is pivotal as the first point of contact, ensuring patients feel welcomed and comfortable. You'll handle essential administrative tasks, including scheduling, insurance claims, and patient education, all while working in a supportive, growth-focused environment. With competitive pay and benefits, this position offers a unique opportunity to contribute to a collaborative team dedicated to exceptional patient care. If you're passionate about making a difference in healthcare, this role is perfect for you.

Benefits

Health insurance

401(k) plan

Employee dental program

Paid Time Off

Performance bonuses

Qualifications

• Minimum of 6 months experience in a dental office.
• Familiarity with clinical dental procedures is a plus.

Responsibilities

• Greet and welcome patients warmly.
• Schedule appointments and manage check-in/check-out processes.
• Maintain detailed patient records in compliance with HIPAA.

Skills

Patient Interaction

Administrative Duties

Communication

Insurance and Billing

Fluency in Spanish

Tools

Dentrix Ascend

Job description

Position: Patient Care Coordinator (Dental Business Assistant / Receptionist)

Employment Type: Full-time

Location: Mount Pleasant, WI

At Mynt Dental, we provide dental services using state-of-the-art technology and are dedicated to delivering exceptional, lifetime care to our patients. Our goal is to build a team that thrives in a collaborative, growth-focused environment. We are looking for a motivated and experienced Business Assistant to join our front desk team, where you will play an essential role in providing outstanding service to our patients.

Role Overview:

As a Patient Care Coordinator, you will be the first face our patients see, making your role crucial in setting the tone for their dental experience. You’ll ensure that our patients feel welcomed and comfortable while assisting with essential administrative duties. Our office is patient-centered, and we prioritize learning, teamwork, and excellent care.

Requirements:

• Experience: Minimum of 6 months in a dental office in a similar role.
• Language: Fluency in Spanish is a plus
• Availability: Must be available to work during weekdays and some Saturdays. Shifts start around 8:20am. Office hours are until 6pm during the week and until 4pm on Saturdays.
• Preferred: Familiarity with Dentrix Ascend and some knowledge of clinical dental procedures is a plus.

Compensation & Benefits:

• Competitive Pay: Starting from $23.00 per hour, with performance bonuses.
• Health Benefits: Health insurance, 401(k) plan, and employee dental program.
• Paid Time Off: Sick pay or PTO available.
• Opportunities for Growth: Join a fast-growing and highly respected dental practice.

Why Join Us?

• Growth-Focused Environment: Emphasis on learning and professional development.
• Supportive Culture: Teamwork-oriented environment where your role is vital to the patient’s journey.
• Competitive Benefits: Including health insurance, 401(k) with match, employee dental programs, paid time off, and performance bonuses.

Key Responsibilities:

• Patient Interaction: Greet and welcome patients warmly, ensuring they feel comfortable.
• Administrative Duties:
  1. Schedule appointments, create and present treatment plans, and manage check-in/check-out processes.
  2. Process payments, create insurance claims, and handle pre-authorizations.
  3. Maintain detailed patient records in compliance with HIPAA, using Dentrix Ascend.
• Patient Education: Provide information about treatments, insurance, and payment options.
• Insurance and Billing: Assist with insurance breakdowns, process claims, and manage accounts.
• Communication: Answer calls, respond to inquiries, and ensure clear communication with patients and the clinical team.
• Collaboration: Work closely with dental providers to ensure smooth workflow, including cross-training in some clinical areas.