Dental Patient Care Coordinator — Front Desk (Travel)

Endodontic Practice Partners; East Lansing (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Holiday pay

401k with matching

Monthly performance bonuses

Professional development opportunities

Supportive and collaborative work env

Dental & Vision Insurance

Disability insurance

Health Savings Account

Flexible Spending Account

Employee Assistance Program

Employee Discount Program

Job summary

Endodontic Specialists in East Lansing, MI is seeking a dedicated Patient Care Coordinator to join our front desk team. You will greet patients, schedule appointments, and handle inquiries about services, insurance, and billing, ensuring a warm and professional patient experience.

This full-time role requires accuracy, communication, and a friendly demeanor, with travel between East Lansing and Lansing practices as needed.

Qualifications

• Minimum of 1 year of dental patient care coordination or administrative experience preferred.
• Proficiency with Microsoft Office and everyday technology.
• Customer service experience of two or more years.
• Excellent communication and interpersonal skills.
• Knowledge of dental insurance & billing and healthcare policies (HIPAA) preferred.
• High school diploma or equivalent.
• Reliability and punctuality.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Schedule and manage patient appointments.
• Handle patient inquiries regarding services, insurance, and billing.
• Verify and process patients’ dental insurance.
• Review treatment plans, insurance, and out-of-pocket costs with patients.
• Collect patients’ co-insurance at time of service and after service when necessary.
• Enter patient information accurately into practice management software.
• Coordinate appointments and dental record transfers with referring practices.
• Maintain a clean and organized reception and waiting area.
• Collaborate with clinical staff and doctors to ensure seamless patient care.

Skills

Customer service

Microsoft Office

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Practice management software

Billing software

Job description

Endodontic Specialists in East Lansing, MI is seeking a dedicated Patient Care Coordinator to join our front desk team. You will greet patients, schedule appointments, and handle inquiries about services, insurance, and billing, ensuring a warm and professional patient experience.

This full-time role requires accuracy, communication, and a friendly demeanor, with travel between East Lansing and Lansing practices as needed.