Dental Patient Care Coordinator

Endodontics Specialists; East Lansing (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Holiday pay

401k with matching

Professional development

Job summary

Endodontic Specialists in East Lansing, MI, seeks a Dental Patient Care Coordinator to join the front desk team. The role involves greeting patients, scheduling appointments, and handling inquiries about services, insurance, and billing.

You will verify insurance, discuss costs, and enter patient data into the practice management system. Candidates with dental front desk experience and strong communication skills will thrive in a busy, patient‑facing environment.

Qualifications

• 2+ years in dental front desk or administrative role preferred.
• Strong communication and interpersonal skills required.
• Knowledge of dental insurance and billing is preferred.

Responsibilities

• Greet patients warmly and manage front desk duties.
• Schedule and manage patient appointments.
• Explain services, insurance, and billing to patients.

Skills

MS Office

Customer service

Communication

Attention to detail

Multitasking

Reliability

Education

High school diploma

Tools

Practice management software

Job description

Join Our Star Endodontic Team in Lansing!We are Endodontic Specialists - a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental Patient Care Coordinator to join our front desk staff. If you have a passion for patient care and the dental field, we want to hear from you!Highlights of Patient Care Coordinator Responsibilities:Greet and welcome patients in a friendly and professional mannerSchedule and manage patient appointmentsHandle patient inquiries regarding services, insurance, and billingVerify and process patients’ dental insuranceReview treatment plans, insurance, and out-of-pocket costs with patientsCollect patients’ co-insurance at time of service and after service when necessaryEnter patient information accurately into practice management softwareCoordinate appointments and dental record transfers with referring practicesMaintain a clean and organized reception and waiting areaCollaborate with clinical staff and doctors to ensure seamless patient careThis is a full-time Patient Care Coordinator position with a schedule of: Monday through Friday, 7:30am to 5:30pm. This position will travel between our East Lansing and Lansing practices as needed.What We Offer:Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.Potential for monthly performance bonuses!Opportunities for professional development and advancementA supportive and collaborative work environmentConvenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!Dental & Vision InsuranceDisability insuranceHealth Savings AccountFlexible Spending AccountEmployee Assistance ProgramEmployee Discount ProgramPatient Care Coordinator Qualifications:Minimum of 1 year of dental Patient Care Coordinator or administrative experience is preferred, but not required.Proficiency with Microsoft Office and everyday technologyCustomer service experience of two or more yearsExcellent communication and interpersonal skillsStrong attention to detail, multi-tasking, and organizational skillsKnowledge of dental insurance & billing and healthcare policies (HIPAA) preferredHigh school diploma or equivalentReliability and punctualityDon’t miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients! Please submit your resume and we will be in touch soon.Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.#INDFM