Patient Care Coordinator

Endodontic Practice Partners; East Lansing (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Holiday pay

401k with matching

Monthly performance bonuses

Professional development opportunities

Supportive and collaborative work env

Dental & Vision Insurance

Disability insurance

Health Savings Account

Flexible Spending Account

Employee Assistance Program

Employee Discount Program

Job summary

Endodontic Specialists in East Lansing, MI is seeking a dedicated Patient Care Coordinator to join our front desk team. You will greet patients, schedule appointments, and handle inquiries about services, insurance, and billing, ensuring a warm and professional patient experience.

This full-time role requires accuracy, communication, and a friendly demeanor, with travel between East Lansing and Lansing practices as needed.

Qualifications

• Minimum of 1 year of dental patient care coordination or administrative experience preferred.
• Proficiency with Microsoft Office and everyday technology.
• Customer service experience of two or more years.
• Excellent communication and interpersonal skills.
• Knowledge of dental insurance & billing and healthcare policies (HIPAA) preferred.
• High school diploma or equivalent.
• Reliability and punctuality.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Schedule and manage patient appointments.
• Handle patient inquiries regarding services, insurance, and billing.
• Verify and process patients’ dental insurance.
• Review treatment plans, insurance, and out-of-pocket costs with patients.
• Collect patients’ co-insurance at time of service and after service when necessary.
• Enter patient information accurately into practice management software.
• Coordinate appointments and dental record transfers with referring practices.
• Maintain a clean and organized reception and waiting area.
• Collaborate with clinical staff and doctors to ensure seamless patient care.

Skills

Customer service

Microsoft Office

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Practice management software

Billing software

Job description

Patient Care Coordinator# Patient Care CoordinatorEndo Specialist Central - East Lansing , MI 48823## OverviewSalary Range$18.00 - $22.00 HourlyPosition TypeFull TimeEducation LevelHigh School## Join Our Star Endodontic Team in Lansing!**Join Our Star Endodontic Team in Lansing!**We are Endodontic Specialists - a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental **Patient Care Coordinator** to join our front desk staff. If you have a passion for patient care and the dental field, we want to hear from you!**Highlights of Patient Care Coordinator Responsibilities:*** Greet and welcome patients in a friendly and professional manner* Schedule and manage patient appointments* Handle patient inquiries regarding services, insurance, and billing* Verify and process patients’ dental insurance* Review treatment plans, insurance, and out-of-pocket costs with patients* Collect patients’ co-insurance at time of service and after service when necessary* Enter patient information accurately into practice management software* Coordinate appointments and dental record transfers with referring practices* Maintain a clean and organized reception and waiting area* Collaborate with clinical staff and doctors to ensure seamless patient careThis is a full-time Patient Care Coordinator position with a schedule of:*Monday through Friday, 7:30am to 5:30pm.* ***This position will travel between our East Lansing and Lansing practices as needed.*****What We Offer:*** Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.* Potential for monthly performance bonuses!* Opportunities for professional development and advancement* A supportive and collaborative work environment* Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!* Dental & Vision Insurance* Disability insurance* Health Savings Account* Flexible Spending Account* Employee Assistance Program* Employee Discount Program## Qualifications**Patient Care Coordinator Qualifications:*** Minimum of 1 year of dental Patient Care Coordinator or administrative experience is preferred, but not required.* Proficiency with Microsoft Office and everyday technology* Customer service experience of two or more years* Excellent communication and interpersonal skills* Strong attention to detail, multi-tasking, and organizational skills* Knowledge of dental insurance & billing and healthcare policies (HIPAA) preferred* High school diploma or equivalent* Reliability and punctualityDon’t miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients! Please submit your resume and we will be in touch soon.Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.