Dental Patient Care Coordinator & Front Desk

ALLIED OMS NEWCO LLC; Eugene (OR); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401(k) with company contribution

Health, dental, vision, and life保险

Paid time off and sick leave

Flexible spending account

Uniform allowance

On-the-job training and career growth

Job summary

Oregon Oral Surgery is seeking a Surgical Assistant to support the surgical team and daily operations. You will prepare patients, assist intraoperatively, maintain sterile conditions, and educate patients to enhance satisfaction and trust.

The role emphasizes front-office collaboration and compassionate care. Responsibilities include managing appointments, handling high-volume patient calls, explaining insurance coverage and costs, and maintaining HIPAA-compliant records while supporting a

Qualifications

• High school diploma or equivalent is required; further education preferred.
• 1 year experience in dental, oral surgery, or medical office preferred.
• Familiarity with dental/medical terminology and insurance verification processes.

Responsibilities

• Schedule, confirm, and manage patient appointments to ensure efficient provider schedules.
• Serve as the first point of contact for patients, answering and directing high-volume calls in a professional manner.
• Provide accurate information regarding office policies, treatment expectations, insurance coverage, and wait times.
• Collect, review and verify patient insurance information, including eligibility and plan benefits, before appointments.
• Maintain accurate patient records and ensure HIPAA compliance in data entry.
• Assist with general front office operations, including filing, faxing, and handling correspondence.
• Coordinate patient flow with clinical teams to minimize wait times and ensure smooth operations.

Skills

Communication

Customer service

Multitasking

Teamwork

Problem solving

Attention to detail

Bilingual

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

WinOMS

Dentrix

Eaglesoft

Microsoft Office

Job description

Oregon Oral Surgery is seeking a Surgical Assistant to support the surgical team and daily operations. You will prepare patients, assist intraoperatively, maintain sterile conditions, and educate patients to enhance satisfaction and trust.

The role emphasizes front-office collaboration and compassionate care. Responsibilities include managing appointments, handling high-volume patient calls, explaining insurance coverage and costs, and maintaining HIPAA-compliant records while supporting a