Dental Patient Care Coordinator

Socket.dev; Glendale (WI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Company-paid disability, life, and AD&

401k with employer contribution

Holiday pay

Paid time off

Profit sharing

Referral bonus

Job summary

Keystone Dental Partners seeks a patient coordinator to welcome patients and manage front-office tasks. This role includes cross-training in select clinical support duties to better assist patients during visits.

You will handle scheduling, insurance reviews, payments, and patient communications while collaborating with doctors, hygienists, and assistants. Comprehensive benefits and opportunities for training are offered.

Qualifications

• High school diploma or equivalent.
• Previous dental, medical, customer service, or front-office experience preferred.
• Strong communication and customer service skills.
• Organized and comfortable managing multiple priorities.
• Willingness to learn and participate in clinical cross-training.

Responsibilities

• Welcome patients and create a friendly, positive experience.
• Answer phones, schedule appointments, and manage patient communications.
• Coordinate patient flow and help keep the daily schedule running efficiently.
• Review treatment estimates, insurance coverage, and patient financial responsibilities.
• Collect payments, copays, balances, and deposits.
• Verify and update patient, insurance, and health information.
• Assist with insurance verification and benefit confirmation.
• Partner closely with doctors, dental assistants, hygienists, and other team members.
• Participate in clinical cross-training to help support patients throughout their visit.
• Assist with designated clinical tasks such as seating patients, room setup and turnover, sterilization, restocking, and other duties within your training and competency.
• Support other areas of the practice when patient or workflow needs arise.

Skills

Strong communication

Customer service

Organized

Team-oriented

Willingness to learn

Education

High school diploma or equivalent

Tools

Dental practice management software

Job description

Keystone Dental Partners seeks a patient coordinator to welcome patients and manage front-office tasks. This role includes cross-training in select clinical support duties to better assist patients during visits.

You will handle scheduling, insurance reviews, payments, and patient communications while collaborating with doctors, hygienists, and assistants. Comprehensive benefits and opportunities for training are offered.