Dental Patient Care Consultant — Growth & Impact

aspendental; Elkin (NC); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Health/dental/vision

401(k) with match

Career development

Job summary

Aspen Dental, a world-class dental service organization, is seeking a Patient Care Consultant. You will consult with patients on treatment plans, build trust, create customized payment plans, and act as the primary contact after the initial visit.

This full-time role offers a competitive hourly salary with incentive opportunities, plus a generous benefits package, ongoing training, and growth potential within a collaborative, patient-first environment.

Qualifications

• 2+ years in consultative sales or patient care coordination.
• Proven track record of meeting or exceeding goals.
• Excellent communication and objection-handling skills.
• Ability to translate clinical recommendations into patient-friendly language.
• Experience using CRM or patient management systems.
• Resilient, adaptable, and team-oriented.

Responsibilities

• Consult with patients on treatment plans and product offerings.
• Explain options in clear, compassionate terms.
• Create and present customized payment plans.
• Be the primary point of contact after the initial visit.
• Support treatment acceptance with consultative sales techniques.
• Follow up with patients to encourage decisions.
• Track KPIs and document interactions in the CRM.
• Collaborate with dental team to deliver high-quality, patient-first experiences.

Skills

Consultative sales

Patient care coordination

Interpersonal skills

Tools

CRM systems

Job description

Aspen Dental, a world-class dental service organization, is seeking a Patient Care Consultant. You will consult with patients on treatment plans, build trust, create customized payment plans, and act as the primary contact after the initial visit.

This full-time role offers a competitive hourly salary with incentive opportunities, plus a generous benefits package, ongoing training, and growth potential within a collaborative, patient-first environment.