Dental Patient Accounts & Billing Specialist

Kaizen Lab Inc.; Baltimore (MD); On-site; USD 50,000 - 65,000; Full time

Job summary

UM FDSP Associates is seeking a detail-oriented Billing Specialist to reconcile patient accounts and coordinate dental insurance payments. You will liaise with the dental staff, faculty, and patients to ensure accurate balances and timely collections.

Responsibilities include handling all account correspondence, setting up payment plans, and auditing patient records, while maintaining confidentiality under tight deadlines. A strong attention to detail and communication skills are essential.

Qualifications

• High school diploma or GED with 3 years of related billing experience, preferably in dental office settings.
• Ability to communicate effectively in writing and verbally.
• Ability to handle confidential information with discretion and tact.

Responsibilities

• Monitor, review and reconcile patient accounts and statements.
• Handle all account correspondence for the clinic, including past due balances.
• Set up and modify patient payment plans.
• Address account adjustments as needed.
• Audit patient records for balance accuracy and proper charges.
• Meet with patients or providers to review balances and payment plans.
• Coordinate with Business Manager and front desk on insurance documentation.
• Maintain relationships with dental staff, faculty, and patients to resolve concerns.

Skills

Attention to detail

Communication skills

Time management

Education

High school diploma

Tools

Medical billing software

Dental insurance knowledge

Job description

UM FDSP Associates is seeking a detail-oriented Billing Specialist to reconcile patient accounts and coordinate dental insurance payments. You will liaise with the dental staff, faculty, and patients to ensure accurate balances and timely collections.

Responsibilities include handling all account correspondence, setting up payment plans, and auditing patient records, while maintaining confidentiality under tight deadlines. A strong attention to detail and communication skills are essential.