Dental (Orthodontic) Treatment Coordinator

Wermerson Orthodontics; Sioux Falls (SD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare

401k

Paid time off

Holiday pay

Team outings

Orthodontic benefit for family

Job summary

Wermerson Orthodontics is seeking an Orthodontic Treatment Coordinator to guide patients through their orthodontic journey and coordinate with the clinical team for a smooth, confident start to treatment.

The role includes discussing treatment options, costs, and financial arrangements, while also supporting the front desk with calls, scheduling, and patient greetings. Four days a week, 7:30 AM–5:00 PM, full-time in Sioux Falls.

Qualifications

• Articulate, detail-oriented, and service-oriented.
• Demonstrates excellent communication and interpersonal skills.
• Enjoys working with patients and families and creating a welcoming experience.
• Able to multitask, take initiative, and anticipate needs.
• Collaborates with the team with humor, enthusiasm, and professionalism.
• Confident discussing treatment recommendations, financial arrangements, and next steps with patients.

Responsibilities

• Meet with new patients and families to guide them through orthodontic treatment options and costs.
• Explain recommendations and financial arrangements to help patients begin treatment.
• Assist Front Desk with phones, scheduling, and greeting patients as needed.
• Collaborate with doctors and clinical team to ensure a smooth patient experience.

Skills

Communication skills

Interpersonal skills

Patient-centered service

Team collaboration

Multitasking/initiative

Professionalism with humor

Treatment coordination experience (+)

Job description

Orthodontic Treatment Coordinator

Wermerson Orthodontics is looking for a career-minded individual to join our team as an Orthodontic Treatment Coordinator. This is a full-time position, four days a week, from 7:30 AM to 5:00 PM.

The Orthodontic Treatment Coordinator will play an important role in guiding patients and families through their orthodontic journey. This position will primarily include meeting with new patients, discussing treatment recommendations and options, reviewing treatment costs and financial arrangements, and helping patients feel comfortable and confident as they begin treatment. The coordinator will work closely with our doctors and clinical team to ensure a smooth and positive patient experience.

This position will also assist our Front Desk team as needed with answering phones, scheduling appointments, greeting patients, and taking care of our patients.

We are a busy and progressive orthodontic practice in Sioux Falls that has grown to the point of needing an additional team member. We have an excellent team currently in place and are looking for someone who is excited to grow with us. We offer a friendly, caring, and fun work atmosphere with benefits including healthcare, 401k, paid time off, holiday pay, fun work outings, and an orthodontic benefit for immediate family members.

An Ideal Candidate:

• Articulate, detail-oriented, and service-oriented.
• Demonstrates excellent communication and interpersonal skills.
• Enjoys working with patients and families and creating a welcoming experience.
• Has the ability to multitask, take initiative, and anticipate needs.
• Able to work collaboratively with our team and patients with humor, enthusiasm, and professionalism.
• Confident discussing treatment recommendations, financial arrangements, and next steps with patients.
• Previous orthodontic, dental, or treatment coordination experience is preferred but not required.