Dental - Orthodontic Front Office Coordinator

D4C Dental; Laurel (MD); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental and Vision benefits

Health Savings Account

401K

Job summary

D4C Dental in Laurel, MD is hiring an Orthodontic Front Desk Coordinator to manage front desk operations and ensure exceptional patient service. The role requires a warm, professional demeanor and strong organizational skills to support the orthodontic team.

The ideal candidate will have experience in a medical or dental setting, excellent communication abilities, and the flexibility to travel between locations as needed.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in a professional medical or dental environment with direct customer service is desired.
• Bilingual preferred

Responsibilities

• Handle all front desk functions and ensure patients are the top priority.
• Greet and check in patients, manage appointments, and coordinate with staff.
• Assist with phone triage, scheduling, and basic administrative tasks.
• Maintain organized front desk and waiting area; ensure smooth daily operations.

Skills

Interpersonal skills

Customer service

Multitasking

Organizational skills

Verbal communication

Written communication

Travel to multiple locations

Education

High school diploma

Tools

CRM software

MS Office

Job description

We have a fantastic opportunity for an Orthodontic Front Desk Coordinator with Specialists in Orthodontics Maryland - Laurel! The Front Desk Coordinator's primary responsibility is to handle all front office functions for the practice. The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority.

Requirements:

Bilingual preferred

Schedule: Monday - Thursday 8a - 5p, and one Friday per month 8a - 2p

Education and Experience:

• Minimum high school diploma, or equivalent.
• Experience working in a professional, medical, or dental environment with direct customer service is desired.

Specific Skills:

• Strong interpersonal and relationship building skills; must be able to establish and maintain positive working relationships.
• Ability to travel between multiple locations.
• Customer service oriented and able to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication with all staff and management.
• Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
• Strong PC skills and ability to learn and successfully use new programs as required.

Benefits:

• Paid Time Off
• Paid Holidays
• Medical, Dental and Vision benefits
• Health Savings Account, Flex Spending
• 401K
• Short and Long Term Disability Insurance
• Life Insurance
• Opportunities for Community Giving Back