Orthodontic Front Desk Coordinator — Patient Care Leader

D4C Dental; Laurel (MD); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental and Vision benefits

Health Savings Account

401K

Job summary

D4C Dental in Laurel, MD is hiring an Orthodontic Front Desk Coordinator to manage front desk operations and ensure exceptional patient service. The role requires a warm, professional demeanor and strong organizational skills to support the orthodontic team.

The ideal candidate will have experience in a medical or dental setting, excellent communication abilities, and the flexibility to travel between locations as needed.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in a professional medical or dental environment with direct customer service is desired.
• Bilingual preferred

Responsibilities

• Handle all front desk functions and ensure patients are the top priority.
• Greet and check in patients, manage appointments, and coordinate with staff.
• Assist with phone triage, scheduling, and basic administrative tasks.
• Maintain organized front desk and waiting area; ensure smooth daily operations.

Skills

Interpersonal skills

Customer service

Multitasking

Organizational skills

Verbal communication

Written communication

Travel to multiple locations

Education

High school diploma

Tools

CRM software

MS Office

Job description

D4C Dental in Laurel, MD is hiring an Orthodontic Front Desk Coordinator to manage front desk operations and ensure exceptional patient service. The role requires a warm, professional demeanor and strong organizational skills to support the orthodontic team.

The ideal candidate will have experience in a medical or dental setting, excellent communication abilities, and the flexibility to travel between locations as needed.