Dental Ops Supervisor: Patient Experience & Growth

PDS Health; Jacksonville (FL); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401K

Paid time to volunteer

Job summary

PDS Health is seeking an Assistant Operations Manager for the Jacksonville area. The role supports the Operations Manager to achieve financial performance and growth while ensuring the Perfect Patient Experience at the local level.

You will supervise front-office staff and help translate values into daily practice. Ideal candidates bring strong leadership, multitasking ability, and a patient-centric approach, with focus on processes, confidentiality, and team development in a fast-paced dental

Qualifications

• GED or high school diploma required.
• Experience in dental/medical or business settings is preferred.
• Strong financial literacy and local market awareness.
• Demonstrated leadership in a fast-paced environment.

Responsibilities

• Assist in leading front office staff and support the Operations Manager.
• Plan work schedules and assign duties to team members.
• Develop patient communication and service excellence to support PPE.
• Drive year over year revenue and profit growth at the location.
• Ensure cash management and accounting protocols are followed.
• Lead daily huddles and support organizational brand standards.

Skills

Results Oriented

Team Builder

Patient Advocate

Process Focused

Financial Acumen

Influencer

Self-motivated

Multi-tasking

Communication skills

Confidentiality handling

Organized

Education

High School Diploma or GED

Job description

PDS Health is seeking an Assistant Operations Manager for the Jacksonville area. The role supports the Operations Manager to achieve financial performance and growth while ensuring the Perfect Patient Experience at the local level.

You will supervise front-office staff and help translate values into daily practice. Ideal candidates bring strong leadership, multitasking ability, and a patient-centric approach, with focus on processes, confidentiality, and team development in a fast-paced dental