Dental Operations Manager

Aspen Dental; Texas; On-site; USD 90,000 - 120,000; Full time

Job summary

Aspen Dental is seeking a Dental Operations Manager to act as a business owner for a multi-million-dollar dental office. You will lead teams, own KPIs, drive revenue growth, and enhance patient experience through disciplined execution.

In this role, you will analyze performance data, coach staff, and align operations with organizational priorities, ensuring scheduling efficiency, standards compliance, and continuous improvement in service delivery.

Qualifications

• 1–2+ years of leadership experience with demonstrated ownership of team or business results.
• Proven ability to drive performance through people, process, and data.
• Experience in healthcare or a comparable service-based environment is preferred.

Responsibilities

• Own total business performance, including KPIs, revenue growth, and patient experience.
• Analyze performance data to identify trends, risks, and opportunities, and execute clear action plans.
• Lead monthly performance discussions and drive accountability for results.
• Build and sustain a high-performing team through coaching, development, and clear expectations.
• Create a strong leadership culture focused on engagement, development, and bench strength.
• Develop a talent pipeline to support current performance and future growth.
• Drive operational excellence, including scheduling effectiveness, workflow efficiency, and execution of standards.
• Ensure consistency and discipline in day-to-day operations to maximize productivity and service delivery.
• Operate with a business owner mindset, making strategic, data-driven decisions.
• Align team and operations to organizational priorities and long-term growth.

Skills

Leadership

Performance analytics

Team coaching

Tools

MS Excel

Data visualization

Job description

Job Requirements

The Dental Operations Manager (OM) is the accountable business leader for a multi-million-dollar office, responsible for driving performance, leading teams, and ensuring operational excellence. This role requires a shift from operator to full business owner mindset, with end-to-end ownership of results, team engagement, and customer experience.

Role Responsibilities

• Own total business performance, including KPIs, revenue growth, and customer/patient experience
• Analyze performance data to identify trends, risks, and opportunities, and execute clear action plans
• Lead monthly performance discussions and drive accountability for results
• Build and sustain a high-performing team through coaching, development, and clear expectations
• Create a strong leadership culture focused on engagement, development, and bench strength
• Develop a talent pipeline to support current performance and future growth
• Drive operational excellence, including scheduling effectiveness, workflow efficiency, and execution of standards
• Ensure consistency and discipline in day-to-day operations to maximize productivity and service delivery
• Operate with a business owner mindset, making strategic, data-driven decisions
• Align team and operations to organizational priorities and long-term growth

Work Experience

• 1–2+ years of leadership experience with demonstrated ownership of team or business results
• Proven ability to drive performance through people, process, and data

Preferred

• Experience in healthcare or a comparable service-based environment
• Experience supporting or leading a multi-million-dollar business

Success Profile

The successful GM acts as a business owner—driving results, building strong teams, and executing with discipline. They lead through coaching, hold themselves and others accountable, and thrive in a fast-paced, performance-driven environment.

P-100863