Dental Operations Lead - Office Manager (Flexible Hours)

aspendental; Roanoke (VA); On-site; USD 27,552,000 - 34,440,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Vision Insurance

401(k) match

Career Growth

Learning Programs

Team Culture

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager, here called an Operations Lead, to support patient care and daily operations. This full-time role offers a competitive hourly salary of $20–$25, strong benefits, training, and opportunities to grow.

You will supervise non-clinical staff, coordinate scheduling, verify insurance, and work with the clinical team to ensure high-quality care. If you value teamwork, data-driven improvement, and community impact, this is a great place to build

Qualifications

• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non‑clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Organization

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager, here called an Operations Lead, to support patient care and daily operations. This full-time role offers a competitive hourly salary of $20–$25, strong benefits, training, and opportunities to grow.

You will supervise non-clinical staff, coordinate scheduling, verify insurance, and work with the clinical team to ensure high-quality care. If you value teamwork, data-driven improvement, and community impact, this is a great place to build