Dental Office Operations Lead - Flexible Scheduling

0227 Jasmin Henville DMD – Lisbon PC; Mansfield (CT); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) savings with match

Career development

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to support front-office operations, schedule patients, verify insurance, and ensure a smooth patient experience across our practices.

This full-time role includes eight-week training, a competitive hourly rate of $24–$25, and a benefits package with PTO, health, dental, vision, and a 401(k) plan with match; a collaborative, growth-oriented culture.

Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Responsibilities

• Report to the Manager and perform daily front office tasks to help create lasting impressions and build trust with patients.
• Participate in an eight-week training program to succeed in your role.
• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to support front-office operations, schedule patients, verify insurance, and ensure a smooth patient experience across our practices.

This full-time role includes eight-week training, a competitive hourly rate of $24–$25, and a benefits package with PTO, health, dental, vision, and a 401(k) plan with match; a collaborative, growth-oriented culture.