Dental Operations Lead: Growth & Patient Experience

AZ Cosmetic & Family Dentistry - Peoria; Peoria (AZ); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

Medical

In-house dental coverage

Vision

Life insurance

Holiday pay

Paid time off (PTO)

Monthly bonus

Job summary

AZ Cosmetic & Family Dentistry - Peoria is seeking a dynamic Dental Operations Manager to join our Peoria, AZ team. This full-time role focuses on crafting efficient schedules, guiding patients through an exceptional first experience, and turning KPI data into actionable improvements.

You will manage production, collections, and case acceptance in a positive, upbeat environment, helping the team stay focused and productive while delivering top-notch care.

Qualifications

• Knowledge of treatment plans and how they translate into scheduling blocks.
• Understanding A/R, outstanding claims, and patient balances.
• Knowledge of CDT coding basics.

Responsibilities

• Lead office operations to keep schedules smooth and efficient.
• Guide new patients through a positive first experience.
• Track production, collections, and case acceptance to stay on target.
• Develop and optimize daily, weekly, and monthly workflows.

Skills

Scheduling blocks

Accounts receivable

CDT coding basics

Job description

AZ Cosmetic & Family Dentistry - Peoria is seeking a dynamic Dental Operations Manager to join our Peoria, AZ team. This full-time role focuses on crafting efficient schedules, guiding patients through an exceptional first experience, and turning KPI data into actionable improvements.

You will manage production, collections, and case acceptance in a positive, upbeat environment, helping the team stay focused and productive while delivering top-notch care.