Dental Practice Operations Lead

PDS Health; Queen Creek (AZ); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Tuition reimbursement

Volunteer time

Job summary

Queen Creek Smiles Dentistry and Orthodontics is seeking an Assistant Operations Manager to support the Operations Manager in driving financial performance at the Queen Creek location. You will supervise front office staff, implement PPE standards, and help deliver a Perfect Patient Experience to gain Patients for Life.

You will plan schedules, mentor team members, uphold branding, and ensure compliance with company policies and regulatory requirements while supporting continuous improvement and

Qualifications

• High School diploma required.
• Prior course work or on-the-job training in dentistry, insurance, or business preferred.
• Strong communication and leadership skills.

Responsibilities

• Models company culture, values, standards and best operational practices based on the We Believe Behavioral Framework.
• Acts as manager of supported practice in Operations Manager's absence.
• Plans and prepares work schedules and assigns team members to specific duties.
• Works with team members to develop successful patient communication skills and facilitate learning.
• Creates team focus on executing the Owner Dentist's Clinical Culture to support PPE.
• Assists in driving year over year revenue and profit growth.
• Ensures adherence to cash management and accounting protocols.
• Provides feedback on tactics that affect financial and patient outcomes for the wider organization.
• Ensures office follows PPE standards, facility cleanliness and maintenance policies.
• Leads and participates in daily huddles and other meetings as required.
• Demonstrates stewardship of the PDS Brand and makes decisions consistent with the Brand framework.
• Executes PDS processes, systems and tools, while contributing to their improvement.
• Catalyst for Perfect Patient Experience and HC Handoff to gain Patients for Life.
• Supports Clinicians education and referrals regarding Mouth-Body Connection.
• Maintains professional appearance and demeanor in accordance with company policies.
• Ensures compliance with Company policies, as well as State, Federal and other regulatory requirements.
• Other duties as assigned

Skills

Results Oriented

Team Builder

Patient Advocate

Process Focused

Financial Acumen

Influencer

Multi-tasking

Interpersonal Communication

Education

High School Diploma

Job description

Queen Creek Smiles Dentistry and Orthodontics is seeking an Assistant Operations Manager to support the Operations Manager in driving financial performance at the Queen Creek location. You will supervise front office staff, implement PPE standards, and help deliver a Perfect Patient Experience to gain Patients for Life.

You will plan schedules, mentor team members, uphold branding, and ensure compliance with company policies and regulatory requirements while supporting continuous improvement and