Dental Operations Lead & Front Desk Supervisor

NATIVE HEALTH; Phoenix (AZ); In loco; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Vision, and Dental Insurance

Retirement Benefits - 5% match

Paid Holidays (12)

Tuition Reimbursement

Employee Recognition Program

Descrizione del lavoro

NATIVE HEALTH is seeking a Dental Operations Coordinator to oversee front and back-office operations within the Dental department. The role blends clinical assistance (up to 60%) with administrative leadership (up to 40%), reporting to the Dental Director and collaborating with Senior Leadership to meet organizational goals.

You will ensure efficient clinical flow, exceptional customer service, and adherence to standards while supporting budgeting, staffing, and program initiatives across

Competenze

• Working knowledge of dental clinic operations and supplies.
• Knowledge of dental regulations and standards.
• Ability to maintain infection control, quality, and safety standards.
• Ability to develop and maintain record-keeping systems.
• Ability to manage dental support staff and scheduling.
• Familiarity with front desk scheduling, insurance interactions, authorizations, eligibility, and collections.
• Experience with EHR systems and dental software.
• Ability to work with diverse teams and maintain confidentiality.

Mansioni

• Provide excellent customer service to patients, visitors, and staff.
• Supervise dental support staff across locations; oversee onboarding and performance reviews.
• Implement departmental policies and cultural initiatives; track progress toward goals.
• Support QA audits and maintain QA records; promote infection control compliance.
• Coordinate credentialing and maintain provider records; assist in staff meetings.
• Assist with budgeting, supplies, and inventory management; ensure cost controls.
• Oversee billing processes and ensure timely submission of encounters.
• Ensure equipment is operational and reports are prepared for leadership.

Conoscenze

Dental operations

Infection control

Staff supervision

Front desk scheduling

Dental EHR

Communication skills

Formazione

Associate or bachelor’s degree in business or healthcare administration

Dental Assistant Certification

DANB Radiology certification

Administrative/clinical CHC dental experience

2+ years supervisory experience in dental practice

AthenaOne EHR experience

Arizona driver’s license

Background check & TB test requirements

BLS certification

Strumenti

AthenaOne EHR

Practice management software

MS Office / Adobe

Descrizione del lavoro

NATIVE HEALTH is seeking a Dental Operations Coordinator to oversee front and back-office operations within the Dental department. The role blends clinical assistance (up to 60%) with administrative leadership (up to 40%), reporting to the Dental Director and collaborating with Senior Leadership to meet organizational goals.

You will ensure efficient clinical flow, exceptional customer service, and adherence to standards while supporting budgeting, staffing, and program initiatives across