Dental Office Scheduler/Receptionist with DA experience

Sally Esquivel; California (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Sally Esquivel is inviting applications for a full-time Scheduler role at our dental practice. The ideal candidate will have at least one year of dental assisting experience and be able to communicate with Spanish-speaking patients to ensure excellent service.

Responsibilities include calling patients to fill schedules, generating lists from the practice management software, managing the office calendar, greeting patients, collecting payments, and coordinating treatment plans with the dental

Qualifications

• Minimum of 1 year dental assistant experience.
• Must be able to speak Spanish.
• Scheduling experience: 2 years.
• Proficient with dental office software.

Responsibilities

• Call patients to fill schedule.
• Generate lists from practice management software.
• Communicate between office and patients.
• Ensure all patient requests are answered.
• Greet and check-in patients, creating a welcoming atmosphere.
• Collect payments.
• Create and explain treatment plans.
• Schedule appointments and manage the calendar.

Skills

Exceptional phone etiquette

Strong computer skills

Excellent patient communication

Record dental records

Attention to detail

Customer service

Typing 40 wpm

Verifying insurance benefits

Education

Dental Assistant Certification

Tools

Dental office software

Microsoft Excel

Job description

Job Description

Job Description

**Must have 1 year dental assistant experience**

MUST be able to speak Spanish - many of our patients are Spanish speakers and it's important to us to find someone who is able to communicate with them.

Responsibilities:

• Call patients to fill schedule
• Generate lists from practice management software
• Responsible for communication between office and patients
• Ensure all patient requests are given a response
• Greet and check-in patients, providing a warm and welcoming atmosphere.
• Collect Payments
• Create and explain treatment plans
• Schedule appointments and manage the office calendar efficiently.
• Answer phone calls and emails, demonstrating excellent phone etiquette.
• Maintain patient records accurately using Dental office software.
• Collaborate with the dental team to ensure smooth office operations.

Bonus:

Skills:

• Exceptional phone etiquette
• Strong computer skills i.e. excel, Microsoft suite
• Excellent patient communication and interpersonal skills
• Ability to accurately record and maintain dental records
• Ability to handle difficult patient situations in a professional manner
• Attention to detail and ability to follow instructions accurately
• High energy, self-motivated, friendly personality with a professional and positive approach
• Minimum of 1 year experience verifying insurance benefits and performing benefit breakdowns
• Exceptional verbal and written communication skills
• Able to type at least 40 words per minute

-Minimum 2 years of dental assisting experience

Note: Additional skills or qualifications may be required based on specific job requirements.

Please note that this job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications associated with the role of a Scheduler.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Dental assisting: 1 year (Required)
• Scheduling: 2 years (Required)

Language:

• Spanish (Required)