Dental Office Receptionist and Patient Coordinator

Shobha Dental Inc A California Dent; Antioch (CA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

401(k) matching

Retirement benefits

Job summary

A local dental practice is seeking a front office team member to manage patient interactions, schedule appointments, and maintain records. This full-time position requires strong organizational skills and a team-oriented mindset. Responsibilities include answering calls, verifying patient information, and upholding confidentiality. Bilingual in English and Spanish is preferred as many patients speak Spanish. You will work Monday through Friday with occasional Saturdays, earning $20+/hour based on experience.

Qualifications

• Dental or medical front office experience preferred but not required.
• Strong organization, time management, and follow-through essential.
• Ability to prioritize tasks and remain calm under pressure.
• Reliable attendance and punctuality required.
• Team-oriented mindset with accountability and attention to detail.
• Willingness to learn, improve, and contribute to overall office efficiency.

Responsibilities

• Answer patient calls and respond to messages promptly and professionally.
• Schedule and manage appointments efficiently for smooth patient flow.
• Greet patients warmly while maintaining a polished, professional demeanor.
• Verify patient information, insurance details, and collect payments.
• Communicate clearly with patients and the clinical team.
• Maintain accurate, well-organized records and uphold patient confidentiality.
• Accept feedback, follow protocols, and adapt quickly in a fast-paced environment.

Skills

Organization

Time management

Follow-through

Bilingual (English/Spanish)

Job description

Benefits

• 401(k) matching
• Full-time position with retirement benefits

Key Responsibilities

• Answer patient calls and respond to messages promptly, accurately, and professionally
• Schedule and manage appointments efficiently to maintain smooth patient flow
• Greet patients warmly while maintaining a polished, professional demeanor
• Verify patient information, insurance details, and collect payments
• Communicate clearly with patients and the clinical team to prevent errors, delays, or missed tasks
• Maintain accurate, well-organized records and uphold patient confidentiality
• Accept feedback, follow protocols, and adapt quickly in a fast-paced environment

Expectations

• Strong organization, time management, and follow-through essential
• Ability to prioritize tasks and remain calm under pressure
• Reliable attendance and punctuality required
• Team-oriented mindset with accountability and attention to detail
• Willingness to learn, improve, and contribute to overall office efficiency

Position Details

• Schedule: Monday–Friday, 9:00 AM–6:00 PM, plus one Saturday per month
• Pay: $20+/hour, will depend on experience
• Bilingual (English/Spanish) highly preferred as many patients are Spanish-speaking

Qualifications

• Dental or medical front office experience preferred, but not required
• Strong organization, time management, and follow-through essential
• Ability to prioritize tasks and remain calm under pressure
• Reliable attendance and punctuality required
• Team-oriented mindset with accountability and attention to detail
• Willingness to learn, improve, and contribute to overall office efficiency

Team Culture

We are a close-knit, family-oriented team and expect mutual respect, open communication, and strong teamwork.