Dental Office Receptionist

Affinity Dental Management, Inc.; City of Yonkers (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Great work-life balance

Medical, dental, vision insurance

401(k)

Paid time off

Career growth

Training provided

Onsite parking

Job summary

Concerned Dental Care of Westchester is seeking a friendly Front Desk Receptionist to join our Yonkers, NY team. You will be the first friendly face patients see and an essential part of creating a positive experience from start to finish.

Responsibilities include welcoming patients, answering calls, scheduling appointments, and supporting check-in/check-out. Training will be provided, and a supportive team environment awaits. This is a full-time role with daytime hours and competitive benefits.

Qualifications

• High school diploma or equivalent required.
• Customer service or administrative experience preferred.
• Willingness to learn dental software, scheduling, and insurance procedures.

Responsibilities

• Welcome patients with a warm smile and create a comfortable first impression.
• Answer calls and schedule appointments; assist questions and coordinate bookings.
• Support patient check-in and check-out; update information and prepare for visits.
• Keep patient records organized; assist with data entry and daily front office tasks.
• Assist with payments; explain basic billing information and financial arrangements.
• Work with clinical and administrative staff to keep the office running smoothly.
• Learn dental terminology, insurance processes, and Denticon with guidance from the team.

Skills

Customer service

Communication skills

Organized

Team player

Computer literacy

Eager to learn

Education

High school diploma or equivalent

Tools

Denticon

Job description

Dental Front Desk Receptionist - Concerned Dental Care of Westchester

Bring Your Smile. We'll Teach You the Rest!

Concerned Dental Care of Westchester is looking for an enthusiastic, dependable, and personable Front Desk Receptionist to join our welcoming team in Yonkers, NY!

Whether you're an experienced dental receptionist or someone with a background in customer service, hospitality, retail, or office administration, we'd love to meet you!

We're looking for someone who enjoys connecting with people, thrives in a team environment, and takes pride in making every patient feel comfortable and cared for.

If you have a positive attitude, strong communication skills, and a willingness to learn, we'll provide the training and support to help you succeed!

Why You'll Love Working with Us

• Competitive Pay: $18-20 per hour, based on experience.
• No Dental Experience Required: We're happy to train motivated individuals who are eager to learn and grow.
• Great Work-Life Balance: Consistent daytime hours with no late evenings and only one Saturday per month.
• Comprehensive Benefits: Medical, dental, vision, 401(k), life insurance, and disability coverage. Insurance benefits available after 30 days.
• Generous Paid Time Off: 3 weeks of PTO plus 8 paid holidays for eligible full-time employees.
• Career Growth Opportunities: Gain valuable experience in the dental field with opportunities for mentorship, continuing education, and advancement.
• Supportive Team Environment: Work alongside friendly, experienced professionals who are committed to helping each other succeed.
• Modern, Comfortable Office: Enjoy a welcoming, technology-equipped practice with convenient onsite parking.

What You'll Do

As our Front Desk Receptionist, you'll be the first friendly face patients see and an essential part of creating a positive experience from start to finish.

Your day-to-day responsibilities will include:

• Welcome Patients: Greet patients with a warm smile and help them feel comfortable from the moment they arrive.
• Answer Calls & Schedule Appointments: Manage incoming calls, assist with questions, and coordinate patient appointments.
• Support Patient Check-In & Check-Out: Help patients complete forms, update information, and prepare for upcoming visits.
• Keep Things Organized: Maintain accurate patient records, assist with data entry, and support daily front office operations.
• Assist with Payments: Process patient payments and help explain basic billing information and financial arrangements.
• Work as a Team: Collaborate with our clinical and administrative staff to keep the office running smoothly.
• Learn & Grow: Develop your knowledge of dental terminology, insurance processes, and our practice management software, Denticon, with guidance from our experienced team.

What We're Looking For

We're searching for someone who brings a great attitude, a strong work ethic, and a genuine desire to help others.

Our Ideal Candidate:

• Has a friendly, professional, and welcoming personality.
• Enjoys working with people and providing excellent customer service.
• Communicates clearly and confidently, both in person and over the phone.
• Is organized, dependable, detail-oriented, and able to multitask.
• Is comfortable using computers and learning new systems.
• Works well in a busy, team-oriented environment.
• Is eager to learn and open to feedback.

Qualifications:

• High school diploma or equivalent required.
• Previous customer service, retail, hospitality, or administrative experience preferred.
• Dental or medical front desk experience is a plus, but NOT required!
• Willingness to learn dental software, scheduling, and insurance procedures.

Work Schedule

Full-Time | No Late Nights

• Monday–Thursday: 8AM-5PM
• Friday: 8AM-3PM

About Concerned Dental Care of Westchester

At Concerned Dental Care of Westchester, we believe that great patient care begins with a welcoming smile and a team that truly cares. Our modern, 11-operatory dental practice in Yonkers, NY, provides comprehensive dental services in a comfortable, patient-centered environment. With a strong reputation in the Westchester community, our team takes pride in building lasting patient relationships and making every visit a positive experience. From our friendly front desk team to our experienced dental professionals, we work together to create an environment where patients feel valued and team members feel supported.

Concerned Dental Care of Westchester is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, genetic information, or any other characteristic protected by applicable law. Employment is contingent upon successful completion of applicable background checks, reference checks, and employment verification.

{Dental Receptionist, Dental Front Desk Receptionist, Dental Office Receptionist, Front Desk Coordinator, Patient Care Coordinator, Dental Administrative Assistant, Medical Receptionist, Office Receptionist, Customer Service Representative, Patient Services Representative}