Front Desk Receptionist - Dental

My Business Platform; Town of Yorktown (NY); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Wellness programs

Life & Retirement benefits

Employee discounts

Career growth opportunities

Job summary

County Dental Group – Yorktown Heights is seeking a Front Desk Reception - Patient Care Coordinator to manage patient flow, schedule appointments, verify insurance, and coordinate front desk operations. The role supports the clinical team to ensure a smooth patient experience and accurate records, requiring strong communication and a friendly, patient-first attitude.

The position is full-time, in-office, Monday–Friday, 9:00 AM to 5:00 PM, offering a comprehensive benefits package and

Qualifications

• 1-2 years of dental administration experience
• Strong knowledge of dental insurance verification
• Excellent communication and customer service
• Proficiency with dental management software (Dentrix or Eaglesoft)
• Ability to multitask in a fast-paced environment
• Team-oriented with a patient-first attitude

Responsibilities

• Greet patients and assist with check-in and check-out procedures
• Schedule appointments, confirm visits, and manage follow-ups
• Verify insurance benefits and assist patients with financial arrangements
• Educate patients on treatment plans and ensure they understand their options
• Maintain accurate patient records in compliance with HIPAA regulations
• Answer phone calls, emails, and patient inquiries with professionalism
• Support office operations and collaborate with the clinical team to enhance the patient experience

Skills

Dental administration

Insurance verification

Customer service

Multitasking

Team player

Tools

Dentrix

Eaglesoft

Job description

Front Desk Reception - Patient Care Coordinator

County Dental Group – Yorktown Heights, NY

Full-Time | In-Office | Monday - Friday | 9:00 AM - 5:00 PM

About Us

County Dental Group is a trusted multi-specialty dental practice dedicated to providing high-quality patient care in a team-oriented and patient-centric environment. We offer a combination of insurance participation and fee-for-service options, ensuring accessible and comprehensive dental solutions for our community.

Position Overview

We are looking for a Patient Care Coordinator to join our Yorktown Heights team. This role is essential to ensuring a seamless patient experience, handling appointment scheduling, insurance coordination, and front desk operations. If you are organized, personable, and passionate about patient care, we’d love to hear from you!

Key Responsibilities

• Greet patients and assist with check-in and check-out procedures
• Schedule appointments, confirm visits, and manage follow-ups
• Verify insurance benefits and assist patients with financial arrangements
• Educate patients on treatment plans and ensure they understand their options
• Maintain accurate patient records in compliance with HIPAA regulations
• Answer phone calls, emails, and patient inquiries with professionalism
• Support office operations and collaborate with the clinical team to enhance the patient experience

Qualifications

• 1-2 years of experience in dental administration (Preferred)
• Strong knowledge of dental insurance verification and patient coordination
• Excellent communication and customer service skills
• Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
• Ability to multitask and work efficiently in a fast-paced environment
• Team player with a positive, patient-first attitude

Compensation & Benefits

• Hourly Rate: $25 - $30 (based on experience)
• Comprehensive Benefits Package:
  • Medical, Dental, Vision, and Wellness programs
  • Life and Retirement benefits
  • Employee discounts and career growth opportunities

Why Join Us?

At County Dental Group, we prioritize patient care and employee growth, fostering a collaborative and supportive work environment. If you're looking to be part of a practice that values professionalism, teamwork, and excellence in dentistry, we invite you to apply!