Dental Office Patient Concierge - Atlanta

Towncare Dental Partnership; Atlanta (GA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance

Disability benefits

401(k) plan

Team-oriented work environment

Modern dental technology

Career growth opportunities

Job summary

Imagix Family Dentistry of Vinings in Atlanta, GA is seeking a friendly Patient Service Representative to join our team. You will welcome patients, answer calls, schedule appointments, and help patients navigate treatments and payments.

Ideal candidates have dental office experience, strong communication, and teamwork. This role offers a collaborative environment with modern technology and opportunities for growth within our practice.

Qualifications

• Dental office experience required.
• Experience answering phones and scheduling appointments.
• Strong customer service and communication skills.
• Comfortable with patient payments and insurance basics.

Responsibilities

• Greet patients with a friendly, professional attitude.
• Answer phones and respond to patient questions.
• Schedule, confirm, and maintain appointments.
• Follow up on cancellations and no-shows.
• Register patients and maintain accurate records.
• Post charges and payments to accounts.
• Monitor voicemails and respond promptly.
• Explain treatment options and financial arrangements.
• Maintain a clean reception area.
• Collaborate with the dental team and Office Manager.

Skills

Dental office experience

Phone skills

Appointment scheduling

Customer service

Payments experience

Insurance knowledge

Team player

Job description

Imagix Family Dentistry of Vinings in Atlanta, GA is seeking a friendly Patient Service Representative to join our team. You will welcome patients, answer calls, schedule appointments, and help patients navigate treatments and payments.

Ideal candidates have dental office experience, strong communication, and teamwork. This role offers a collaborative environment with modern technology and opportunities for growth within our practice.