Dental Office Operations Manager - Growth & Impact

aspendental; Elyria (OH); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Growth opportunities

Continuous learning via TAG U

Collaborative culture

Job summary

Aspen Dental is seeking a Dental Office Manager (Operations Manager) in Elyria, Ohio to lead the office operations and support clinicians in delivering high-quality patient care. You’ll participate in a ten-week training program designed to build business and leadership skills.

The role includes hiring and developing staff, guiding patient communications, managing insurance and collections, reviewing monthly results, and driving profitability while maintaining a compassionate, patient-centered

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree is preferred.
• A people centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Job description

Aspen Dental is seeking a Dental Office Manager (Operations Manager) in Elyria, Ohio to lead the office operations and support clinicians in delivering high-quality patient care. You’ll participate in a ten-week training program designed to build business and leadership skills.

The role includes hiring and developing staff, guiding patient communications, managing insurance and collections, reviewing monthly results, and driving profitability while maintaining a compassionate, patient-centered